This program is the foundation of our department and the most extensively used. There are six Liaison Workers, with training in Aboriginal health and social work, who visit each First Nations, Inuit or Métis patient that is admitted to the hospital and, as needed, in the Emergency Department.
Health and Social Liaison Workers are available:
Monday to Friday: 8:00 a.m. to 11:00 p.m.
Weekends and holidays: 10 a.m. to 6 p.m.
There is always a Liaison Worker on call after hours to manage critical situations.
- Provide emotional, spiritual and social support and help with communication between the patient, their family and hospital staff.
- Provide information about hospital care (diagnosis, treatment, procedures, etc).
- Plan, develop and participate in culturally relevant health counseling and support.
- Advocate for Aboriginal people using acute health care services.
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