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Manager, Quality Improvement & Risk Management

Quality & Strategy
Whitehorse General Hospital
Competition No.
Closing Date
Competition open until filled
Management/Excluded Group 1
Pay Rate
$105,052.00 to $137,881.00
Employment Status
Regular Full Time
Monthly/weekly hours
1.0 FTE
Start Date
Friday, December 30, 2022


Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?


Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (58 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).


Reporting to the Executive Director of Quality and Strategy, this position is responsible for providing management and change facilitation support and education related to corporate quality improvement, risk management, patient safety, patient relations, and health information privacy, in support of the safe and excellent operations of Yukon’s hospitals.

Knowledge, skills and abilities required:

  • Good knowledge of management methods, techniques and solid management skills including ability to develop and manage a budget and people
  • Knowledge of established practice and procedures of professional nursing care
  • Knowledge of trends and developments in quality improvement and risk management
  • Knowledge of other Health care disciplines and their role in patient care
  • Strong organizational skills, analytical and data interpretation skills
  • Excellent written, verbal communication and presentation skills
  • Strong computer skills/proficiency
  • Strong human resource and interpersonal skills with the ability to organize, coach, mentor and evaluate staff
  • High degree of management competency including leadership, collaboration, negotiation, motivation, and conflict resolution skills
  • Ability to communicate effectively with a wide range of healthcare professionals
  • Ability to set priorities and to demonstrate good judgment
  • Demonstrated initiative and ability to work independently in a fast-paced environment
  • Ability to solve problems and manage multiple major projects simultaneously
  • Cross cultural awareness and sensitivity


The successful candidate will have a degree in Healthcare or a current RN Licensure, Registered member of a recognized health profession college or regulatory body, Continuous Quality Improvement Certification,

Risk Management & Safety in Health Services Certification, Three (3) to Five (5) years’ experience in hospital management, preferably in an acute care setting including: risk management, process improvement, core measures, case management, claims resolution, medical staff services, and regulatory agencies and a valid Yukon class 5 drivers’ License with a clean driving abstract. An equivalent combination of education, training and/or experience may be considered. Master’s Degree in Health Care or Business is desirable.


  • Relocation Allowance
  • Generous Vacation Time
  • Comprehensive Benefits Package
  • Pension Plan

TO APPLY: Quoting competition #2022-623, please e-mail your resume to:

For more information, contact recruitment at

Visit and for more information on Whitehorse and living in the Yukon!


Indigenous Workforce Initiative - We are committed to having a diverse and representative workforce that reflects the community we serve.  When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application.  Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals’ Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have.  All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at or call 867-332-7203. 


Yukon Hospital Corporation is committed to employment equity.  All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.

Posting Date: Open Until Filled