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Volunteer

Thank you for your interest in volunteering at Whitehorse General Hospital. Due to the shift in prioritization towards the prevention and management of COVID-19, we are not currently processing applications.

If you have recently applied, your application will remain active in our system. All successful applicants will be contacted regarding next steps once recruitment has recommenced. Our application process will be available here once the program is active again. 

 

Make a difference in our community! Join a dynamic, inspiring team that cares for Yukoners.
 

Volunteers are a valued part of the Yukon Hospitals team. Their compassionate service, care, and dedication helps create a positive hospital experience.

From the morning Brew Crew to Friendly Visitors, we offer a variety of opportunities in Whitehorse General Hospital for volunteers to connect with patients and family members, offer directions and information, and enrich the high quality care provided by our of professional staff. Ready to learn, grow, give back, and make a difference through volunteerism?

Serve in an inspiring and social environment. Help create a sense of home for patients and their families. Share your time, knowing it will have a lasting impact. This is your opportunity to make each day brighter—for you and others.

 
Volunteer Opportunities
 

Information Desk Host

In this busy and dynamic role, volunteers give a friendly welcome to arriving patients and visitors while providing information and directions about where to locate services within the hospital. Weekday shifts available.

Friendly Visitors

This volunteer position is focused on providing social support to patients in the Surgical and Medical Units. Volunteers engage patients in activities like reading books to elderly or visually impaired patients, storytelling, playing board games/cards, doing crafts, summer gardening and walking and chatting with patients. Weekday and weekend shifts available.

Chemotherapy Comfort Care Provider

Volunteers provide comfort and support to patients receiving chemotherapy treatment by creating a warm social environment. Welcoming arriving patients, socializing, retrieving treatment quilts, pouring beverages, and handing out magazine are among the tasks. Weekday shifts available.

Morning Brew Crew

Help brighten up the morning by serving patients a fresh cup of coffee or tea to their room! This is an opportunity to say hello, and enjoy a light conversation while enhancing the patient experience over a great cup of coffee! Weekday morning shifts available.

Cultural Support Volunteer

Volunteers spend social time with patients and assist with cultural activities and events in First Nations Health Programs. Tasks may include helping with traditional foods preparation, helping to assemble medicine bundles, sorting donations and engaging socially with First Nations patients. Weekday shifts available.

Emergency Department Waiting Room 

Volunteers help create a friendly, welcoming environment for patients and families arriving in the Emergency Department. Tasks include helping people with the triage and registration process, providing information and directions, gathering wheelchairs, and handing out crafts and colouring books to kids. Weekday, evening and weekend shifts available.


About the Enrollment Process
  • If a suitable role is available, the Coordinator, Volunteer Services will contact you to schedule and conduct an interview.
  • If your skills match an available opportunity, you will be requested to attend an orientation session that will take up to two hours.
  • Upon completion of the orientation, you will be offered a suitable volunteer placement.
  • Receive your volunteer handbook, uniform & ID Badge. (A $20.00 refundable deposit is required for your uniform & ID badge. Additional uniforms, if requested by the volunteer are $20.00 each. The non-refundable replacement fee for a lost ID badge is $20.00)
  • Training will be provided within the assigned department.
  • Once trained, a regularly scheduled shift will be assigned.
  • Evaluation, support and supervision will be provided on an on-going basis

Frequently Asked Questions

Volunteers must be at least 15 years of age, and some positions may require volunteers to be at least 18 years of age. We have limited evening and weekend volunteer positions, so it may be difficult to accommodate all requests from high school students during the academic year.

Due to the nature of our programs and services, it is necessary for volunteers to make a long-term commitment and maintain a consistent schedule. Volunteer applicants must select one of the following commitment options:

  1. Regular Commitment: At least 60 hours of service over at least 7 months (approx. 4 shifts per month).
  2. Student Commitment: At least 60 hours of service over the course of the academic year. Enrollment in an educational institution (secondary or post-secondary) is required.

To ensure the best quality of volunteers and services offered, we have a thorough application and intake process. If your volunteer application is accepted, it can take 4 to 6 weeks to become a volunteer. There are a number of steps to the volunteer application and screening process and all volunteers must attend a two-hour orientation session (held once a month) before the first shift.

Applications can be submitted to the Volunteer Services department at any time throughout the year; however, if you are only available to volunteer during the summer, please submit your application no later than April 30.

The volunteer application process does not guarantee a volunteer placement. Volunteers are accepted and placed according to hospital needs, position availability and volunteer skills, interests and suitability.

We strive to accept as many applicants as possible, however, we are not able to guarantee a placement for everyone and only those applicants selected for an interview will be contacted.

You may apply the volunteer hours accumulated at Yukon’s hospitals to your high school volunteer service requirement; however, we can only provide confirmation of hours to those who have completed at least 60 hours of volunteer service.

No. There is no charge for parking at Whitehorse General Hospital or our community hospitals in Dawson City and Watson Lake. However, volunteers are expected to use the designated staff parking areas to ensure maintain convenient and safe access to the hospital for patients and visitors. Other modes of transportation to and from the hospital such as city bus or taxi are the responsibility of the volunteer.

Yes. Volunteers are required to wear a volunteer uniform and photo identification card while on duty. We require a $20.00 refundable deposit for a uniform.

While we welcome volunteers with professional experience, all volunteers are restricted to performing the duties outlined in their volunteer position description and are not permitted to practice within a specific profession when volunteering. 

All volunteers must attend a two-hour orientation session at which time you'll receive a general overview of the hospitals, time to complete a few important (and short) online education courses as well as an opportunity to tour of the facility. During your first shift, someone will provide a quick orientation to the department where you volunteer as well as specific tasks or procedures for that area. We also provide a Volunteer Handbook with a summary of key information that volunteers can reference at any time.