Higher than normal volume and demand at WGH

Whitehorse General Hospital is very busy. In particular, our emergency department and inpatient units are currently experiencing higher than normal volume and demand. 

The hospital is now coordinating its efforts as part of a system-wide response with Yukon Government and Yukon Medical Association. Together, we are taking specific actions to ensure Yukoners continue to have access to hospital care when they need it and to alleviate some of the current pressures in the hospital system.

Here’s what you need to know:

• If you need urgent care, don’t hesitate to go to the nearest emergency department or dial 911. 
• Wait times in WGH’s emergency department may be longer than usual. We appreciate your patience and understanding during these times. Our team continues to prioritize urgent needs.
• For non-emergency situations or less urgent needs, please call your healthcare provider or for those without a family provider call the Whitehorse Walk-In Medical Clinic. If you are unsure, dial 811 for health advice from a Registered Nurse.
• You may see our EMS partners within the hospital working alongside hospital staff to ensure you are well cared for. 
• You might also be assessed or cared for in spaces adapted for patient care.
• We're working to ensure timely care for everyone by focusing efforts to safely transition from the hospital care to home or a more appropriate level of care.

The hospital and its partners are taking the necessary steps to ensure that we can continue to provide urgent and essential care to those in need. Your cooperation and support is appreciated.