How We Use Your Feedback
Thank you for taking the time to share your experiences with us.
Your feedback is important and valued.
As a patient or support person using our hospital services, your insights help us make meaningful improvements to the care we provide.
The Information you provided may be used to:
- Audit and review our programs and services
- Identify opportunities for quality improvement
- Inform future planning and development
- Link feedback data with other internal improvement processes
- Evaluate the effectiveness of our care activities
Please note:
Your feedback will remain confidential and will not be included in your permanent health record.
If your comments indicate a potential risk of harm to yourself, or others, we may be legally obligated to report these concerns to the appropriate authorities.
If you prefer not to be contacted you may indicate that below.
We are committed to ensuring your feedback is used responsibly and accurately.
Based on the nature of your comments:
- Feedback is recorded for Quality Improvement data.
- Feedback may be investigated with the relevant departments as part of clinical incident management.
- All feedback emails are securely uploaded into our incident reporting system. After uploading, the original email is securely destroyed.
By continuing, I confirm that I have read and understood these instructions. I consent to the Quality Improvement team reviewing, and if I choose, contacting me regarding my feedback. If you do not want us to contact you, or want to submit your feedback anonymously, you may do so.
Information shared in this email collected, used and disclosed in accordance with Yukon’s Health Information Privacy and Management Act and other applicable laws. A written statement of Health and Social Services’ information practices may be viewed at yukon.ca/healthprivacy or by contacting the department’s Privacy Officer healthprivacy@yukon.ca.