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Healthcare Security Officer

Quality and Strategy
Whitehorse General Hospital
Competition No.: 
Closing Date:
Competition open until filled.

PSAC Bargaining Unit/L03
Pay Rate: 
$27.33 to $34.58
Employment Status: 
Casual on call
Monthly/weekly hours: 
No guarantee of hours
Start Date: 
Sunday, August 1, 2021


Reporting to Manager of Corporate Responsibility, the Healthcare Security Officer is responsible for providing patient centered protective services a t Whitehorse General Hospital for patients, visitors, volunteers and staff in a courteous, friendly, professional, and trauma informed manner. Healthcare Security Officers are members of an interdisciplinary care team who collaborate with clinical team members in the development of patient safety plans. This position has an acting role in the response to all hospital emergency codes and provides education and support to all staff in the application of corporate health and safety policies in which they provide a major role. This position will complete written reports of all serious events, and complete health and safety assignments as directed.  The Healthcare Security Officer position also serves as WGH's designated First Aid Attendant that is responsible for responding to first aid situations on the WGH Campus, and maintaining WGH's First Aid Room. The Healthcare Security Officer is also responsible for ensuring building security and conducting security assessments. 


Knowledge and Skills Required

  • Excellent knowledge of personal safety, security protocols, and escalation techniques;
  • Excellent knowledge of culture, traditions, social history and economic conditions of Yukon First Nations;
  • Ability to providing culturally safe care
  • Ability to work with all people and develop and maintain effective interpersonal relationships;
  • Knowledge of the paging systems, telephone consoles, panic buttons;
  • Knowledge of Microsoft Office Suite, data systems;
  • Outstanding oral communication skills and excellent written skills;
  • Ability to complete Security Incident Report, Security Condition Report, and complete a log book;
  • Excellent knowledge of communication and engagement strategies, methods and practices;
  • Good analytical, problem solving and evidence-based, decision-making skills;
  • Strong interpersonal skills with the ability to model appropriate  behaviour and influence others to work effectively as a team;
  • Excellent engagement and facilitation skills;
  • Strong organizational, coordination, and time-management skills;
  • Ability to exercise tact and diplomacy when dealing with all of our people, partners and stakeholders;
  • Ability to work as part of an interdisciplinary healthcare team;
  • Ability to be self-directed, take initiative, be assertive, and prioritize workload;
  • Ability to deal with a variety of highly stressful situations;
  • Ability to think independently, accepts responsibility, work with considerable independence, and operate with  minimal direction;
  • Ability to demonstrate sound judgment and reliability;
  • Cross-cultural competence;


The successful applicant will have Standard First Aid with Level C CPR/AED, Valid Yukon Class 5 Drivers License with a Clear Driving Abstract, Successful Completion of Yukon Hospital's Healthcare Officer Training, Obtain a criminal record check with vulnerable sector, Secondary (high) school diploma or GED, Must be bondable.  Course work in Healthcare Security, Bilingual (English and French) would be considered an asset, Experience in a healthcare setting would be considered an asset, Experience in working with high-risk populations would be considered an asset


Quoting competition #2021-490-494, email your resume to:


Indigenous Workforce Initiative - We are committed to having a diverse and representative workforce that reflects the community we serve.  When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application.  Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals’ Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have.  All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at or call 867-332-7203. 


Yukon Hospital Corporation is committed to employment equity.  All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status (Permanent Resident), Work Visa, or be a Canadian Citizen.


Posting Date: July 27, 2021/Open until filled

Last Updated:Tue, 07/27/2021 - 17:15