To keep everyone safe, screeners are in place at all public entrances to the hospital. You will be asked about your travel, symptoms and to perform hand hygiene. Additional visitor restrictions may be in place, so please check our COVID-19 information page before coming to hospital.

Patient and Visitor Screener – Quality Strategy

Quality and Strategy
Whitehorse General Hospital
Competition No.: 
Closing Date:
Tuesday, May 18, 2021

PSAC Bargaining Unit/L03
Pay Rate: 
$27.33 to $34.58
Employment Status: 
Temporary Full Time Position
Monthly/weekly hours: 
75 Hour Bi-Weekly
Start Date: 
Tuesday, June 1, 2021


End Date:

Thursday, September 30, 2021


Reporting to Planning Section Chief, this position facilitates access to the hospital during pandemics, emergencies, and other situations requiring screening for risks or limiting access to hospital facilities. A screener provides day-to-day screening to staff, patients (non-admitted or ambulatory), clients and visitors within all Yukon Hospital Corporation facilities. This position follows established policies and protocols by asking questions to screen (or assess) whether patients or visitors have specific risk factors and to provide appropriate infection control direction. Specifically, screeners determine whether someone can access the facility, provide wayfinding assistance when needed, direction on how to put on and take off the appropriate PPE (such as masks) and instruction on hand hygiene at the screening station. Screeners are often required to respond to challenging behaviours and respond to unanticipated and complex scenarios.


Knowledge, Skills and Abilities Required:

  • Knowledge of general office/workplace practices and procedures

  • Knowledge of (or can quickly become knowledgeable about) the functions of a general hospital

  • Knowledge of MS Office products Word, Excel, and Outlook and proficient in the use of office equipment and computers

  • Excellent interpersonal skills
  • Excellent oral and written communication skills
  • Excellent observational, organizational and problem-solving skills

  • Ability to ask questions or interview patients who are often under duress and obtain necessary information

  • Ability to implement policies and procedures and adapt quickly to changes in process

  • Ability to multi-task, pay attention to detail, accuracy and thoroughness

  • Ability to prioritize multiple demands in a stressful environment

  • Ability to work independently and without supervision

  • Ability to maintain confidentiality, use tact and diplomacy, de-escalate situations, and work under pressure

  • Cultural competency


The successful applicant is required to have a Grade 12 diploma or GED, minimum six (6) months’ work experience in a client-service  role or working directly with the general public; office setting;  Non Violent Crisis Intervention or other violence prevention training (to be obtained within 6 months of hire). Medical terminology course would be desired for this position. And an equivalent combination of education, training and/or experience may be considered.


Quoting competition #2021-271, e-mail your resume by 4.00pm, May 18, 2021 to:


Indigenous Workforce Initiative - We are committed to having a diverse and representative workforce that reflects the community we serve.  When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application.  Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals’ Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have.  All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at or call 867-393-8780. 


Yukon Hospital Corporation is committed to employment equity.  All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status (Permanent Resident), Work Visa, or be a Canadian Citizen.


Posting Date: May 4, 2021

Last Updated:Tue, 05/04/2021 - 16:29