WGH’s new emergency department opens to patients on January 9


Whitehorse – In only a few days from now, Whitehorse General Hospital’s new emergency department will begin caring for patients and bring about some changes in how Yukoners access services at the hospital.

This Tuesday, January 9 at 7 a.m., WGH’s new ER will open to patients. Before this time, patients and visitors will continue to come and go from hospital as normal. After this time, if you require emergency care or 24/7 hospital access, you will start using the main doors into the new emergency department. Hospital staff and volunteers will be available to help with directions and general information.

Patients and visitors can also expect the hospital experience to be a little different. Not only can you now park closer to the building, but you will also have more direct access to emergency care. When you enter emergency, you will speak first with a nurse who will ask you a few questions about your health for initial assessment (triage). You will register by confirming your information, and then enter the treatment area based on priority and your specific needs. Hospital staff will also begin using a new electronic system to track your location and status in the emergency department.

The hospital’s current main entrance will be used during daytime hours only (6 a.m. - 6 p.m.) for lab tests and scheduled appointments for imaging (X-ray, MRI, CT, ultrasound and mammography), specialist clinic, cancer care and surgery. For Physiotherapy, Occupational Therapy, Diabetes Education and Dietitian Services, patients will continue to use Thomson Centre entrances.

More information about the new ER along with a complete map of services at WGH is available at www.yukonhospitals.ca/WGHexpansion. The map will also appear in tomorrow’s (January 5) print edition of the Whitehorse Star and Yukon News as well as the January 11 edition of L’Aurore Boreale.



James Low
Communications, Yukon Hospitals
(867) 393-8698

Last Updated:Tue, 03/30/2021 - 12:18