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Measuring Our Performance

Patient getting help on the patient survey

Measuring all aspects of our performance is an important part of continuing to deliver safe and excellent hospital care. We look at several indicators as part of our ongoing quality improvement efforts. All of our hospital departments monitor and report outcomes regularly. All key indicators are reported to our Board of Trustees, including a dedicated Quality Management Council.

This page is home to our Balanced Scorecards highlighting Yukon Hospitals’ progress in delivering patient-centred care, supporting our teams, and advancing priorities like truth and reconciliation, and sustainability and integration.

Why is this important? Openly sharing our progress allows us to highlight areas of success while acknowledging where we need to improve. By tracking and sharing these metrics, we can ensure that we remain focused on delivering high-quality, culturally safe, and accessible healthcare for all Yukoners.

This information reflects our dedication to keeping you informed and involved as we continue to evolve and improve healthcare in the Yukon.


How to Read Our Scorecards

Our scorecards use clear metrics and targets to measure performance.

Green: On target
Yellow: Near target and under monitoring
Red: Target missed and improvement actions underway


2025-26


Previous Years

2024-25 Q4 Balanced Scorecard

2023-24 Q4 Balanced Scorecard 

2022-23 Q4 Balanced Scorecard 

2024-25 Q4 Balanced Scorecard 


 

Our performance is a shared commitment. Through transparency and collaboration with our staff, partners, and community, we continue to strive for excellence in healthcare delivery.

Have a question or comment about our Balanced Scorecard? Contact us at feedback@wgh.yk.ca